Appointments/What to Expect

Office Hours

Our office hours are Monday through Thursday 9:30 to 5:30 and Friday 9:30 to 4:30.  We are closed Saturday and Sunday.  Due to the length of the initial visit (up to 90 minutes) and the potential for work conflicts, we may be able to accomodate you outside of our normal business hours during this first visit.  Please email us or call us if this is an issue.

Office Visits

Initial visits are typically 75-90 minutes in length and follow-up visits 30-40 minutes.  Follow-up visits of an acute nature for established patients are typically 15-20 minutes.

During the initial visit, Dr. Matteucci will get a comprehensive history from you so that he is able to best understand your condition and your goals for optimal health.  If you have recently had lab work done, please bring a copy with you.  Please complete the relevant forms (see Download Forms link) we have provided for you prior to your first visit.  If you dont have access to a printer, let us know and we’ll mail you a copy of the forms.

For your first visit, please bring:

Your completed new patient forms including Intake, Consent to Treatment, HIPPA Notification and Payment Agreement forms.  If you have access to a fax machine, please fax over your intake form at least 24 hours prior to your first visit.  You can also scan/email us the forms or simply mail a copy.  It is not necessary to get us the Consent to Treatment, HIPPA Notification or Payment Agreement forms in advance.  Please bring hard copies of all completed forms to your first visit.  Our fax number is 805-258-5132 and our email address is info@equinoxnatmed.com.

Any pertinent medical records you have including recent labs or imaging reports. If you do not have these, you can have them sent from your doctor by downloading and completing the records release form.  Although helpful in assessing your case, it is not imperative that we receive these in advance of your initial office visit.

Fees

Initial Visit:  $185
Return visits:  $95
Acute Visit (follow-up patients only):  $70

Medicinary items are charged separately and will depend on the nature of your condition.

Payment

We accept cash, credit card (Master Card, Visa, American Express and Discover), debit card and checks. We do not bill insurance directly, but we will prepare a “super bill” which you can submit to your insurance company for reimbursement, if your insurance covers naturopathic medical visits.  Payment is due in full at the time of visit.

Cancellation Policy

Last minute cancellations of scheduled appointments are both difficult to fill, and costly. Therefore, we ask that cancellations be made at least 24 hours prior to your appointment.  Appointments missed or cancelled in less than 24 hours will incur a $50 charge. Exceptions to this policy may be made for emergency situations on a case-by-case basis.

Scent-Free Policy

Out of respect for our chemically sensitive patients, we request that you avoid the use of perfumes, essential oils and strongly fragrant beauty products while visiting our clinic.